Multi-departments issued opinions on doing a good job in Spring Festival travel rush in 2020 and tried their best to increase transportation capacity.

  CCTV News:According to the website of the National Development and Reform Commission, 2020 is the year of building a well-off society in an all-round way and ending the 13th Five-Year Plan. It is of great significance to successfully complete the task of Spring Festival travel rush and create a good environment for economic and social development in the new year. In 2020, Spring Festival travel rush will start on January 10th and end on February 18th, with a total of 40 days. In order to do a good job in the work of Spring Festival travel rush in 2020 and ensure the safe, convenient and satisfactory travel of the people, we hereby put forward the following opinions.

  First, focus on strengthening the organization and leadership of Spring Festival travel rush’s work

  (1) Improve a coordinated and powerful working mechanism. All regions and relevant departments should take the Supreme Leader’s Socialism with Chinese characteristics Thought in the New Era as a guide, fully implement the spirit of the 19th National Congress of the Communist Party of China and the Second, Third and Fourth Plenary Sessions of the 19th National Congress, carefully study the situation in Spring Festival travel rush in the region, make overall plans for Spring Festival travel rush’s work, and successfully complete various tasks in Spring Festival travel rush. All regions should establish the working mechanism of Spring Festival travel rush led by the competent government leaders, and the leading departments should identify the work orientation, strengthen the overall awareness, responsibility awareness and service awareness, strengthen the staffing, give full play to the comprehensive coordination role, and deal with the outstanding problems across regions and departments in a timely manner in conjunction with relevant departments to ensure that Spring Festival travel rush’s work responsibilities are clear, coordinated and efficient.

  (2) Accurately grasp the characteristics of the situation in Spring Festival travel rush. Through consultation and judgment, in 2020, the number of passengers sent by Spring Festival travel rush will reach about 3 billion, a slight increase over the previous year. Among them, the number of road trips was 2.43 billion, down by 1.2%; 440 million railway passengers, an increase of 8%; 79 million passenger trips in civil aviation, an increase of 8.4%; 45 million passengers were transported by water, an increase of 9.6%. According to comprehensive analysis, with the more balanced and coordinated development of urban and rural areas and regions in China, the total migration population in Spring Festival travel rush has slowed down, the proportion of long-distance migration has decreased, and the contradiction between supply and demand has eased. The Spring Festival in 2020 is early, and it is expected that the passenger flow before the festival will be relatively concentrated, and the capacity of some key railway directions and a few hot air routes of civil aviation will be relatively tight; Mass travel modes are more diversified, self-driving travel continues to grow, and highway maintenance is facing a severe test; The safety risks caused by bad weather can not be ignored, and the traffic safety hidden dangers in rural areas are more prominent.

  Two, strengthen the transport capacity guarantee, transport convergence and emergency smooth.

  (3) Do everything possible to increase transport capacity. Railways should make full use of the high-speed rail transportation capacity, give full play to the role of opening new lines at the end of this year, maximize the passenger capacity in key directions and areas with concentrated passenger flow, and at the same time ensure the scale of slow trains and provide basic travel services for the masses. Roads and waterways should strengthen the supply of transport capacity in important hubs, key waters, tourist attractions and other densely populated areas, optimize the frequency of vehicle and boat trips and production scheduling, improve transport capacity, strengthen the organization of rural passenger transport capacity, and facilitate rural people’s travel. Civil aviation should strengthen capacity allocation by arranging overtime, changing aircraft types and temporary operation to meet the travel needs of passengers.

  (four) efforts to strengthen the joint transport. The transportation departments of all regions should strengthen the connection with railways and civil aviation, comprehensively dispatch the connection between road passenger trains, urban rail transit, public buses and railway passenger trains, civil aviation overtime machines, actively carry out customized services for road passenger transport, scientifically allocate taxi capacity, make short-distance connections, and travel smoothly in the "last mile". Encourage all regions to innovate intermodal modes and carry out intermodal services such as air-rail intermodal transport, high-speed rail trackless stations and reserved buses. In Spring Festival travel rush, an important comprehensive transportation hub with heavy passenger flow pressure, an inter-departmental command and coordination mechanism should be established.

  (5) Take multiple measures and do a good job in blocking roads. All regions should carry out investigation on traffic jams and slow-moving sections and toll stations in Spring Festival travel rush in advance, deeply analyze the causes of traffic jams, strengthen coordinated management of departments, classify and formulate countermeasures such as diversion and bypass, and timely release relevant information to guide the public to travel reasonably. Improve the quality and level of expressway electronic toll collection service, strengthen the service and management of manual toll lanes, and improve the traffic efficiency of expressways. The Yangtze River Delta and Pearl River Delta regions with large inter-provincial traffic flow should carry out inter-provincial road network operation judgment and implement inter-provincial dispatching. Reasonable arrangement of trunk highway maintenance construction, as far as possible to avoid maintenance work during the peak travel period. Strengthen the monitoring of road network operation, achieve early detection, early warning and early disposal, timely release the information of expressway road conditions and service areas, and carry out guidance and guidance in advance; Establish and improve the joint command mechanism of departments, strengthen joint logistics linkage, strengthen the command and guidance of the main road network during peak hours, and improve traffic efficiency; Coordinate the insurance industry to set up additional service points in road sections and service areas with large traffic and frequent accidents, and compensate minor traffic accidents quickly.

  (six) overall passenger and cargo transportation. Adhere to the principle of "customer-oriented, giving consideration to both passengers and goods", and strive to ensure the transportation of materials such as coal, oil, grain and holiday commodities while ensuring the transportation of passengers. Areas with high road traffic pressure can actively guide freight enterprises to carry out off-peak travel during peak travel hours to reduce road pressure. The railway department should optimize the transportation organization, fully tap the channel potential in tense sections, strive to increase the cargo volume, make full use of the favorable opportunity of temporary passenger suspension during the festival, and timely organize the transportation of urgently needed materials to meet the needs of enterprise production and residents’ lives.

  (7) Effectively respond to unexpected events such as bad weather. All regions should establish and improve the rapid notification, forecast and early warning mechanism of meteorological information, timely release flight and train number adjustment information, and guide the orderly flow of passengers; In bad weather, urge road passenger transport enterprises to suspend or adjust the departure frequency, and water transport enterprises to restrict the sailing of ships, guide the masses to reduce driving trips and reduce the risk of road detention and accidents. Formulate, refine and improve emergency plans such as bad weather and safety accidents and start them in time, prepare materials and equipment such as ice shoveling and snow removal, emergency rescue, implement emergency transportation capacity, improve the efficiency of ice shoveling and snow removal, do a good job in the evacuation of overstocked vehicles and the protection of drivers and passengers, and ensure the passage of main roads to the maximum extent on the premise of ensuring safety. If there are a large number of passengers stranded in airports and railway stations due to weather and other reasons, it is necessary to timely coordinate relevant units and enterprises to do a good job in explaining and maintaining order, timely deploy means of transport and personnel, and evacuate stranded passengers. If ships in key waters are blocked due to weather and insufficient water, they should respond in advance, start emergency plans in time, and do a good job of relief.

  Third, take safety in production as the top priority

  (eight) the implementation of the responsibility for production safety. All regions should implement the responsibility system for production safety, and compact the main responsibility for production safety of enterprises and the responsibility for safety supervision of departments. Railway transport enterprises should comprehensively do a good job in the inspection, testing and maintenance of equipment, especially newly put into production, implement various operating standards, and strengthen on-site safety management. Road transport enterprises should strictly implement the system of stopping and resting or connecting long-distance buses at 2-5 am, strictly implement the filing requirements of inter-provincial chartered passenger transport business, equip drivers according to regulations and operate in strict accordance with the matters specified in the inter-provincial chartered passenger transport signs, and resolutely put an end to illegal acts such as "three overload and one fatigue". Water transport enterprises should strengthen the safety management of their ships, effectively implement the requirements of restricting sailing in bad weather, and port enterprises should strictly operate procedures and increase the management and control of major safety risks. Airlines should strengthen control over key links such as aircraft deicing, operation control, special airports and maintenance of old aircraft to ensure flight safety, ground safety and air defense safety. Stations, airports, docks and key navigation structure should strictly implement the security inspection system to prevent the "three products" from entering the station (field); It is necessary to comprehensively optimize passenger access routes and boarding and disembarking organizations to prevent crowding and trampling accidents. Network car platform companies should strengthen operational risk management and control, strictly regulate dispatch management, standardize vehicle safety requirements, and protect passenger information security.

  (nine) serious investigation and management of security risks. All regions should carry out investigation and management of hidden dangers in combination with the work arrangements in Spring Festival travel rush, organize centralized investigation of hidden dangers in the fields of road transport, railways, civil aviation, water transport, etc., urge and guide relevant units and enterprises to implement regulatory responsibilities and main responsibilities in safety production, establish ledgers for major hidden dangers, implement listing supervision, and rectify within a time limit. Ensure that all facilities and equipment in stations, airports and docks meet the safety requirements, strictly prohibit vehicles, ships and planes whose technical conditions are not up to standard from being put into operation, and strictly prohibit passenger vehicles that have not been inspected or scrapped within the time limit and operating drivers whose driving licenses have scored 12 points or more from participating in Spring Festival travel rush. Promote all localities to strengthen the rectification of road fairs during the Spring Festival, and encourage areas with more returning vehicles to use schools and other places to set up temporary parking lots to reduce road traffic safety hazards.

  (ten) strict safety supervision and law enforcement. All regions should strictly investigate and control key vehicles such as "two passengers, one danger and one cargo" and school buses, improve the mechanism of enterprise business license registration, vehicle registration and information exchange of road transport qualifications, investigate "black enterprises" and "hacker cars", especially strengthen the supervision of large and medium-sized buses operating in different places, strengthen the management of illegal overloading of road trucks, crack down on serious illegal acts such as drunk driving and illegal passengers on water, and investigate and deal with "black cars" and "passenger smuggling" according to law. We will further intensify efforts to crack down on illegal acts that endanger the transportation order and operation safety, such as "machine trouble", "car trouble", "seat occupation" and blocking car doors, so as to enhance the people’s sense of travel safety. Strengthen the management of rural road traffic safety, closely rely on the township party committees and governments and grass-roots organizations, give full play to the role of "two stops and two members", and promptly persuade and correct illegal behaviors such as rural vans carrying passengers, trucks carrying people illegally and drunk driving.

  Fourth, build the brand of "Spring Festival travel rush Service"

  (eleven) to optimize the service measures of key links such as ticket sales. Railways should further strengthen the technical prevention and control of the 12306 website, give play to effective means such as standby ticket purchase, maintain a fair online ticket purchase order, do a good job in the pilot promotion of e-tickets, implement preferential measures for train fares in the return direction, and encourage "reverse Spring Festival travel rush". Airlines should strengthen the management of OTA platforms and sales agents, strictly enforce the provisions on fares and fees for returning and changing visas, further promote electronic boarding passes in focus city, and realize paperless and convenient travel. Road passenger transport enterprises should continue to improve the level of online ticketing services, improve the rate of shift sales, and actively promote the application of e-tickets.

  (twelve) to enhance the service capacity of key areas such as transportation stations. Passenger transport hubs such as stations, airports and ports should further improve the waiting environment for passengers and strive to improve the level of environmental sanitation. Standardize the guiding signs of passenger transport hubs, strengthen the improvement of the station environment, improve the comfort and convenience of passengers waiting for passengers and transferring, and actively promote the optimization of the security inspection process of railway and urban rail transit if conditions permit, and reduce the number of passengers’ security inspections. Strengthen the management of expressway service areas, ensure catering, parking, refueling, car charging, etc. to the maximum extent, and improve service capacity and level.

  (thirteen) to strengthen targeted services for key groups. Trade union organizations at all levels should go deep into parks and enterprises where migrant workers are concentrated, actively negotiate with employers about the starting time of interest workers, coordinate services such as docking ticket purchase and charter flights, and guide safe travel and returning home at peak hours. We will implement the Regulations on Pensions and Preferential Treatment for Military Personnel and the Notice on Matters Related to Safeguarding the Preferential Rights and Interests of National Comprehensive Fire Rescue Team Personnel in Traffic, and provide preferential treatment services for military personnel, fire rescue personnel and their accompanying families. The main hub station should set up a love channel, a mother-infant breastfeeding area, a waiting area for sick and disabled passengers of all ages and medical service points to provide care and help for passengers in need. Railway departments should adopt measures such as setting special windows and booking group tickets to provide ticket purchase services for migrant workers, students and tourists in remote areas. Encourage cities where colleges and universities are concentrated to use public transportation and social forces to provide students with free connections between schools and stations.

  (fourteen) in-depth implementation of voluntary service. Relevant departments of Spring Festival travel rush in various regions should fully understand the important role of voluntary service in expanding service capacity, expanding social participation and enriching the connotation of Spring Festival travel rush, actively incorporate voluntary service into various arrangements in Spring Festival travel rush, jointly organize youth volunteers in China to serve Spring Festival travel rush in the "Warm Winter Action", explore the establishment of a voluntary service mechanism in Spring Festival travel rush, and promote standardization and institutionalization of service post provision, volunteer recruitment, professional training, work and life security, and encouragement and commendation.

  Five, improve the basic ability level of Spring Festival travel rush.

  (fifteen) to play the supporting role of science and technology in Spring Festival travel rush. All regions should explore the establishment of a technical support system to serve Spring Festival travel rush, strengthen cooperation with Internet map service providers, big data companies, new media, etc., use information technology and Internet platforms to strengthen the monitoring and forecasting of passenger flow and road conditions, quickly and accurately understand passengers’ service needs and opinions and suggestions, release information in time, give early warning, and improve management level through scientific and technological means.

  (sixteen) to speed up the completion of outstanding shortcomings. All regions should take advantage of the favorable opportunity when all sectors of society pay close attention to Spring Festival travel rush, pay attention to finding some long-standing outstanding shortcomings, study expansion and transformation schemes for bottleneck sections and service areas where daily traffic jams are slow, and promote the application of large-scale professional equipment for deicing and snow removal in disaster-prone areas where the deicing and snow removal capacity is seriously insufficient, strengthen emergency capacity building, and give priority support to the development and reform departments in planning adjustment and project feasibility study approval.

  Sixth, create a warm atmosphere in Spring Festival travel rush.

  (seventeen) to strengthen publicity and guidance in Spring Festival travel rush. Strengthen the monitoring and analysis of Spring Festival travel rush’s public opinion, strengthen positive publicity, increase publicity and reports on Spring Festival travel rush’s measures, experiences and typical cases, keep abreast of hot issues, actively respond to social concerns, and win people’s understanding and support for Spring Festival travel rush’s work. Close to the people’s production and life, explore the story of Spring Festival travel rush, give full play to the advantages of various media to produce Spring Festival travel rush cultural products, make Spring Festival travel rush a window and platform to implement the people-centered development thought, reflect the achievements of economic and social development, and embody the core values of socialism, enhance the awareness of safety, rules and the rule of law, strengthen the publicity and education of civilized transportation and green travel, and further enrich the scientific, technological, cultural and contemporary connotations of Spring Festival travel rush.

  (eighteen) continue to promote the construction of integrity. In-depth development of the special treatment of dishonesty in the field of transportation, and strengthening the role of credit regulation and restraint. According to the law and regulations, market players who have serious illegal and untrustworthy behaviors will be punished for dishonesty. Carry out various forms of credit publicity activities in places such as vehicle, boat, road and port stations, show the effectiveness and typical cases of transportation credit construction, and enhance the awareness of civilization and integrity of the majority of passengers.

  (nineteen) care for front-line workers. Trade union organizations at all levels should pay more attention to the front-line workers who stick to Spring Festival travel rush’s work, organize forces to go deep into stations, airports, docks and carriages in combination with the "two festivals" send warm activities of trade unions, and visit and express condolences to the cadres and workers who stick to the front line in Spring Festival travel rush and their families, so as to enhance the sense of identity and belonging of Spring Festival travel rush workers. After the end of Spring Festival travel rush, it is necessary to ensure the right of cadres and workers on duty to rest during the holidays by means of compensatory holidays.

  The National Development and Reform Commission will, together with relevant departments, report and praise the areas and innovative practices that have achieved outstanding results during Spring Festival travel rush.